Terms and Conditions of Studio Use

Definitions

For the purposes of these Terms:

• "Studio" refers to Audio+ Platinum Studio, including its facilities, premises, staff, equipment, and all related services provided.
• "Client" refers to any individual, company, organization, or entity that books or utilizes the Studio's services.
• "Services" collectively refer to the offerings of the Studio, including but not limited to studio rental, equipment rental, post-production and editing services, and any bundled or packaged services promoted by the Studio.
• "Booking" refers to the confirmed reservation of the Studio's services by the Client, whether made through the website, in writing, or via any other official communication channel of the Studio.

1. Bookings

1.1 Booking Process

All studio and equipment rental Bookings must be made at least 72 hours (3 days) in advance through the Studio's official website [https://booking.audioplus.audio]. Bookings are required for all in-studio recording sessions and are subject to availability and are first come first serve basis.

1.2 Booking Times

Bookings are based strictly on the reserved time slot, irrespective of the actual recording duration. For example, a one-hour Booking scheduled to begin at 9:00 a.m. will conclude at 10:00 a.m., regardless of the Client's arrival time. Late arrivals do not entitle the Client to extend the session beyond the scheduled end time.

1.3 Additional Time Requests

If no subsequent Booking is scheduled, the Client may request to extend their session beyond the reserved time at the prevailing hourly rate. Such extensions are subject to prior approval and availability.

1.4 Strict Time Enforcement

Sessions that exceed the reserved time without prior approval will incur an additional one-hour studio fee, regardless of the length of the overrun. This policy is in place to ensure fairness and to respect subsequent Clients' reservations.

1.5 Payments

All Bookings must be paid in full at the time of reservation. Rates are as stated on the Studio's website or in official quotations and are subject to revision at the Studio's discretion. The Booking shall be considered confirmed only upon successful receipt of payment. It is the responsibility of the Client to retain the receipt of the Booking for reference if needed be.

1.6 Promotion Package

1.7 Parking

1.8 Arrival & Punctuality

2. Rescheduling

2.1 All Bookings are final, non-assignable and non-cancellable. No refunds will be issued for missed or unused sessions.

2.2 The Client may request to reschedule their booked session by providing at least 72 hours (3 days) written notice prior to the scheduled start time.

2.3 Each Booking may be rescheduled a maximum of three (3) times. Any further changes will require a new Booking at the prevailing rates.

2.4 The Rescheduling date (if available) shall be within three (3) months from the payment date of the original Booking(s).

2.5 Rescheduling is subject to availability, and the Studio does not guarantee the same time slot or date.

3. Client Responsibilities

3.1 The Client shall ensure punctual arrival and departure within the allocated Booking period.

3.2 The Client shall ensure that the number of persons present does not exceed the maximum capacity of the Studio as specified at the time of Booking. The Studio reserves the right to not allow the excess number of person(s) into the Studio accordingly.

3.3 The Client shall leave the Studio in a clean and orderly condition at the end of the session. A penalty cost shall be incurred to the Client in the event the Studio was left in a dirty condition.

3.4 The Client shall use the Studio solely for lawful purposes and shall not record or produce content that infringes the rights of third parties or violates applicable laws or regulations.

4. Privacy and Confidentiality

4.1 The Studio will handle all personal data collected from the Client in accordance with its Privacy Policy, which forms part of these Terms.

4.2 The Studio may request the Client's consent to use images, video, or audio captured during the session for marketing or promotional purposes.

5. Studio Use

5.1 Equipment

• Permitted Use: All Studio equipment must be operated strictly in accordance with the Studio's instructions and guidelines. The Client shall be liable for any damage resulting from improper or unauthorized use.
• Operational Support: The Studio provides professional operators and crew to assist with recordings, as specified in the Client's selected package. Requests for specific camera angles, staging, or minor décor adjustments (such as product placement) will be accommodated in accordance with the terms of the selected package and must be communicated to the Studio at least one (1) business day in advance to ensure proper preparation.

5.2 Conduct

Professionalism: All Clients and their guests are expected to conduct themselves in a professional and respectful manner towards Studio personnel and other users. Any inappropriate, disruptive, or disrespectful behavior may result in immediate removal from the premises without any form of refund or compensation.

5.3 Smoking and Vaping

Prohibited Throughout the Premises: Smoking and vaping are strictly prohibited throughout the entire Studio premises and building, including all indoor areas, common areas, restrooms, corridors, stairwells, and entrances.

5.4 Prohibited Items and Food Policy

• Restricted Items: Alcohol, illegal drugs, weapons, or any hazardous materials are strictly prohibited on Studio premises.
• Food and Beverages: Any food and beverages, including snacks and drinks of any kind, are strictly prohibited inside the Studio area. No exceptions or approvals will be granted under any circumstances.

5.5 Use of Recording Equipment

Studio Equipment Required: Clients are not permitted to use personal cameras or recording devices for podcast sessions. All recordings must utilize the Studio's equipment and setup. The Client understood and agree that in the event the Client is caught using personal cameras or recording devices, the below consequences may be imposed to the Client accordingly:

• Immediate termination of the booked session without any form of refund;
• Imposition of penalty fee to the Client; and/or
• Blacklisted from future bookings of the Studio

6. Recording Files

6.1 Delivery

• Standard Delivery: Recording files will be delivered to the Client via Google Drive within 72 hours after the recording session. The download link will be sent to the Client's email address as provided at the time of Booking.
• Storage Period: Files will remain available on Google Drive for a period of seven (7) days from the date of delivery.
• Permanent Deletion: If no further instructions are received within this period, the files will be permanently deleted without further notice.

6.2 Storage Extension

Clients who require the Studio to retain files for a longer period must submit a written request before the 7-day expiration date.

An additional storage fee may apply, subject to the file size, duration, and requested extension period.

7. Liability and Indemnity

7.1 The Studio shall not be liable for any personal injury, loss, damage, or consequential loss arising from the use of the Studio, except where such liability cannot be excluded under applicable law.

7.2 The Client agrees to indemnify and hold harmless the Studio, its staff, and affiliates from any claims, damages, or expenses arising from the Client's use of the Studio, including but not limited to claims resulting from unlawful or infringing content.

8. Intellectual Property

8.1 Ownership of Studio Intellectual Property

All intellectual property rights in and to the Studio's Services—including, but not limited to, studio layouts and designs, equipment configurations, and pricing of studio packages—are and shall remain the exclusive property of the Studio.

8.2 Ownership of Client Recordings

• Client Property: All recordings fully paid for by the Client shall be considered the intellectual property of the Client.
• Promotional Use by Studio: The Studio reserves the right to use selected clips or behind-the-scenes footage from Client sessions for promotional purposes, including on the Studio's website, social media platforms, or portfolio materials, with appropriate credit given to the Client.
• Opt-Out Option: Clients who do not wish for their content to be used for promotional purposes must inform the Studio in writing at the time of Booking.

9. Amendments

The Studio reserves the right to amend these Terms at any time. The latest version of the Terms shall be published on the Studio's official website and shall take effect immediately upon publication.

10. Governing Law and Jurisdiction

10.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Malaysia.

10.2 Jurisdiction: Any dispute, claim, or controversy arising out of or in connection with these Terms, the Services, or the use of the Studio shall be submitted to the exclusive jurisdiction of the courts of Malaysia.

11. Dispute Resolution

11.1 Mediation/Arbitration: Before initiating any formal legal proceedings, the parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the use of the Studio through good-faith mediation and/or arbitration. Only if such efforts fail shall either party have the right to pursue remedies through the courts as set out in Clause 10.2.

12. Contact Information

12.1 Support: For support, questions, or concerns regarding these Terms, Bookings, or Services, Clients may contact the Studio through the following channels:

• 📧 Email: audioplus@mediaprima.audio

13. Acceptance of Terms

By making a Booking, utilizing any Studio service, or proceeding with payment, the Client expressly acknowledges that they have read, understood, and agreed to be bound by all Terms and Conditions set forth herein.